What information is collected and how is it used?
Earth Networks collects and uses information to improve your user experience and website, to contact you regarding services, and provide you with more information if requested. You may be asked at various times to provide information such as your name, email address, title, company, industry, payment information, location, demographic information such as age or gender, and/or information about what you like and do not like. We request this information to provide our strongest value to you – a personalized experience. Customers who personalize our service come back more often – and it’s the customers that visit us often who make us successful – so we do everything we can to make Earth Networks your service and to give you just the content you want.
Information collected online is often defined as being either personally identifiable or anonymous:
Personal Information refers to information that identifies specifically who you are, such as your name, e-mail address, or mailing address. We may also ask you for demographic information such as ZIP Code, gender and date of birth. In many cases we need this information to provide the personalized or enhanced service that you have requested. We hope that, like many of our customers, you will find it beneficial to judiciously provide Information to Earth Networks so that we may provide more valuable free content and products to you.
The amount of Personal Information that you choose to disclose to Earth Networks is completely up to you. The only way we know something about you personally is if you register for a service or promotion. In other words, we will know Personal Information about you only if you choose to share this type of information with us.
How Long Your Personal Information Will Be Kept We will hold Personal Information until you request us to remove your Personal Information from our systems.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser and device type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, links clicked, details on the web pages visited, and/or clickstream data.
We do not link this automatically collected data to other information we collect about you.
Earth Networks, Inc. and our partners, affiliates, or analytics or service providers, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole to offer targeted marketing messages. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests.
We use Local Storage such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
Use of Information From Third Parties:: Earth Networks may use consumer information obtained from third party providers for a variety of purposes, including improving the accuracy of our customer database, to increase our understanding of our customer database, to increase our understanding of our customers, to identify potential new customers. If you desire to know what if any user information we have obtained from third parties please contact us.
Third-Party Optimization Providers and Cookie Opt-Out: We currently contract with several online partners to help manage and optimize our services and website. We use these services to help us measure how visitors use our website and/or products. To do this, we use Web beacons and cookies provided by our online partners. The type of information we collect includes information provided by the customer, IP addresses, cookie information (and other information that tracks browsing history). By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our online partner logs the information coming from our website on our behalf, we control how that data may and may not be used.
How Else Does Earth Networks Use Information That It Collects from the Services?
We share the information we collect with third-party business partners who commit to comply with applicable laws concerning their usage of the information. Our third-party business partners may share the information with their own third party business partners and use the information either for themselves or on behalf of their own business partners to:
- Operate and improve their services;
- Provide you with advertisements and information for products and services in this app or on other apps or websites based on variables such as your location, and assess your level of engagement with them; and
- Carry out other purposes that are disclosed to you and to which you consent.
We work with third parties who help local businesses provide a useful and tasteful experience for customers who visit their locations or events.
We may also share your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Your Rights: You can correct factual errors in your Personal Information by sending us a request that credibly shows any error. If you wish to access, update, correct or delete your Personal Information that we collect online, please contact us by mail at the address shown in the How to Contact section below. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
For European Union Citizens Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
- Fair processing of information and transparency over how we use your use personal information
- Require us to correct any mistakes in your information which we hold
- Require the erasure of personal information concerning you in certain situations
- Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
- Object at any time to processing of personal information concerning you for direct marketing
- Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
- Object in certain other situations to our continued processing of your personal information
- Otherwise restrict our processing of your personal information in certain circumstances
- Claim compensation for damages caused by our breach of any data protection laws
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
Opt Out: From time to time, Earth Networks may notify you by email of special promotions, changes to our Services, new product lines or products or service offerings that we think may be of special interest to you. If you decide you no longer want to receive emails notifying you of this information, click here to unsubscribe or follow the instructions in each promotional message.
We will never knowingly request Personal Information from anyone under the age of 13.
What kind of security procedures are in place to protect against the loss, misuse, or alteration of information under the company’s control?
Earth Networks operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers. Secure Socket Layer or SSL encryption is used as appropriate. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at firstname.lastname@example.org.
Earth Networks, Inc.
12410 Milestone Center Drive, Suite 300
Germantown MD, 20876
Updated: May 24, 2018