Privacy Policy

This statement discloses the privacy practices of Earth Networks, Inc. This includes the website http://www.earthnetworks.com. This privacy policy describes how Earth Networks, Inc. collects and uses the personal information you provide. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.

What information is collected and how is it used?

Earth Networks collects and uses information to improve your user experience and website, to contact you regarding services, and provide you with more information if requested. You may be asked at various times to provide information such as your name, email address, title, company, industry, payment information, location, demographic information such as age or gender, and/or information about what you like and do not like. We request this information to provide our strongest value to you – a personalized experience. Customers who personalize our service come back more often – and it’s the customers that visit us often who make us successful – so we do everything we can to make Earth Networks your service and to give you just the content you want.

Information collected online is often defined as being either personally identifiable or anonymous:

Personal Information refers to information that identifies specifically who you are, such as your name, e-mail address, or mailing address. We may also ask you for demographic information such as ZIP Code, gender and date of birth. In many cases we need this information to provide the personalized or enhanced service that you have requested. We hope that, like many of our customers, you will find it beneficial to judiciously provide Information to Earth Networks so that we may provide more valuable free content and products to you.

The amount of Personal Information that you choose to disclose to Earth Networks is completely up to you. The only way we know something about you personally is if you register for a service or promotion. In other words, we will know Personal Information about you only if you choose to share this type of information with us.

Anonymous Information refers to information that cannot be tied back to a specific individual. For instance, we may know that 10,000 people visited this Privacy Policy today, but we do not know their names, where they live, or their date of birth. What we collect from transactions such as this constitutes anonymous information. Some of the individuals who access our services decline to use the personalization features that are available to them, and therefore those individuals are anonymous to us and the data we collect is similarly anonymous information. Anonymous Information may be collected several ways, including through the use of cookies, web beacons or from the device that you are using.

Tracking Technologies

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser and device type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, links clicked, details on the web pages visited, and/or clickstream data.

We do not link this automatically collected data to other information we collect about you.

Earth Networks, Inc. and our partners, affiliates, or analytics or service providers, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole to offer targeted marketing messages. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We use cookies to remember users’ settings (e.g. favorite locations, unit settings etc.). Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests.

We use Local Storage such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.

Use of Information From Third Parties: Earth Networks may use consumer information obtained from third party providers for a variety of purposes, including improving the accuracy of our customer database, to increase our understanding of our customer database, to increase our understanding of our customers, to identify potential new customers.

Third-Party Optimization Providers and Cookie Opt-Out: We currently contract with several online partners to help manage and optimize our services and website. We use these services to help us measure how visitors use our website and/or products. To do this, we use Web beacons and cookies provided by our online partners. The type of information we collect includes information provided by the customer, IP addresses, cookie information (and other information that tracks browsing history). By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our online partner logs the information coming from our website on our behalf, we control how that data may and may not be used.

Third Party Advertising Partners:  We work with a variety of advertisers, advertising networks, advertising servers, and analytics companies. These advertisers, advertising networks, advertising servers, and analytics companies use various technologies, and technologies from third party companies, to collect data in order to send (or serve) relevant ads to you and other users. These technologies may include the placement of cookies or web beacons, the use of unique or non-unique non-personal identifiers, or the use of other technologies, and these technologies may be used to track user behavior, and possibly to serve you more relevant ads. This Privacy Policy does not cover the use of various technologies by advertisers, advertising networks, advertising servers, and analytics companies. These companies may also obtain information from services you use from other companies, including without limitation, other websites, mobile websites, mobile downloadable applications, and downloadable desktop applications, and combine that information with information they obtain through these third party technologies on our website. You should be aware that we do not have control over these third party technologies or the information contained in them.

Links to 3rd party Sites: Our website links to other websites whose privacy practices may differ from those of Earth Networks. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Our website also includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

How Else Does Earth Networks Use Information That It Collects from the Services?

We share the information we collect with third-party business partners who commit to comply with applicable laws concerning their usage of the information.  Our third-party business partners may share the information with their own third party business partners and use the information either for themselves or on behalf of their own business partners to:

  • Operate and improve their services;
  • Provide you with advertisements and information for products and services in this app or on other apps or websites based on variables such as your location, and assess your level of engagement with them; and
  • Carry out other purposes that are disclosed to you and to which you consent.

We work with third parties who help local businesses provide a useful and tasteful experience for customers who visit their locations or events.

We will share your personal information with third parties only in the ways that are described in this privacy policy. From time to time, Earth Networks may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. In addition, we may share certain personal information when we believe that doing so is reasonably necessary to protect the rights, property and safety of our company and/or others. Earth Networks may also share personal information with controlling entities, entities it controls, and those under common control. Finally, Earth Networks may transfer personal information to participating companies in the event of a corporate sale, merger, acquisition, dissolution or similar event, in which case, you will be notified via email and/or a prominent notice on our Services and/or applications of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We may also share your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These service providers are authorized to use your personal information only as necessary to provide these services to us.

Your Rights: You can correct factual errors in your Personal Information by sending us a request that credibly shows any error. If you wish to access, update, correct or delete your Personal Information that we collect online, please contact us by mail at the address shown in the How to Contact section below. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

Opt Out: From time to time, Earth Networks may notify you by email of special promotions, changes to our Services, new product lines or products or service offerings that we think may be of special interest to you. If you decide you no longer want to receive emails notifying you of this information, click here to unsubscribe or follow the instructions in each promotional message.

What is the Privacy Policy for minors?
We will never knowingly request Personal Information from anyone under the age of 13.

What kind of security procedures are in place to protect against the loss, misuse, or alteration of information under the company’s control?
Earth Networks operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers. Secure Socket Layer or SSL encryption is used as appropriate. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at privacy@earthnetworks.com.

If we decide to change our privacy policy, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

For any questions about this privacy policy you may contact us at:
Corporate Headquarters
Earth Networks, Inc.
12410 Milestone Center Drive, Suite 300
Germantown MD, 20876
301-250-4000
800-544-4429

Updated: July 13, 2017